Specialist or generalist supplier: which fits your project?
Choose between a specialist and generalist supplier by mapping your project's critical skills, coordination and accountability.
THE FIELD NOTES
Useful questions and practical guides about the companies behind the work.
34 articles to explore
Choose between a specialist and generalist supplier by mapping your project's critical skills, coordination and accountability.
Compare renewal dates, notice periods, exit costs and data handover before an ongoing service becomes hard to leave.
Give a new supplier a clear first-month start with owners, access, a baseline, early reviews and documented decisions.
Read case studies for starting context, supplier role and credible results, then ask follow-up questions that test fit.
Clarify who performs subcontracted work, who checks it and who remains responsible for delivery and information handling.
Use a supplier sales call to test understanding, useful questions and written follow-up rather than presentation style alone.
Compare the full cost of reaching an acceptable result, including exclusions, internal effort and the risk of poor fit.
Normalise project start dates, approvals, testing and dependencies before comparing suppliers' promised completion dates.
List the files, data, accounts and usage rights you need at handover before a service project comes to an end.
Write acceptance criteria that describe observable user tasks, named approvers and evidence needed for project sign-off.
Plan a supplier switch around notice dates, assets, access, overlap and a tested transition rather than a last-minute cancellation.
Compare multi-site website suppliers on shared content, local control, editorial governance, releases and future costs.